Some initial HDR-10 units shipped with the video standard set to 1080p60. Many older SDI monitors are unable to display this video format, they only go as high as 1080p30.
The solution is to connect the HDR-10 AUX output to a monitor capable of 1080p60, or to run our flash utility on a USB thumb drive that will set the format to 1080i50, which every SDI monitor is capable of.
If you experience this issue and would like a copy of the flash utility, please e-mail [email protected] and we will send you the file and a walk-through of the flash process.
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