WR-450 not working on Apple iOS9.2 and iOS9.3
Nov 03 2020
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WR-450
Q: I recently upgraded my Apple device to latest iOS and now my remote does not work anymore. It worked fine in iOS 9.1. Is it faulty?
A: No, there is a compatibility issue with Bluetooth remotes not working on iOS9.2 or later. Our developers have informed Apple and await to have a fix in a future iOS update.
If possible, roll back your software to iOS 9.1, or use the remote in wired mode.
Our current model, WR-500, is unaffected by the change due to its Bluetooth 4 transmitter. If you can not wait for a software fix and are located in North or South America, please contact Datavideo US regarding upgrade pricing.
