FAQ: MCU-100 and MCU-200 Series
Nov 03 2020
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MCU-100 & MCU-200
MCU Series Frequently Asked Questions
AD-1 Update Failed
- Please note that the AD-1 can only be updated using a Windows 7 computer.
- Using Windows 10 will cause the unit to not be recognized by the MCU.
- Using Windows 7 compatibility mode on Windows 10 will not resolve this issue.
- The MCU main unit is not affected by this issue.
Camera Won't Connect
- First, check Panasonic, Sony, or JVC MCU product page for the latest compatibility list for your camera, located on the Description tab.
- Second, check your MCU model's firmware to make sure the unit is up to date.
- While verifying the firmware, when you successfully read each AD-1's firmware version, you likely have a good network cable.
-
Third, check the hardware version of each AD-1. There will be a small white sticker on the unit with a letter followed by three numbers.
- If the version is G or earlier, you may need to boot the camera first, followed by the MCU
- If the version is H or later, you can boot in any order, and the compatibility issue is likely firmware related.
RJ45 Pin Layouts
| Pin Number |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
| MCU |
GND |
CV |
TX- |
RX- |
RX+ |
TX+ |
NC |
+12V |
| AD-1 |
GND |
CV |
RX- |
TX- |
TX+ |
RX+ |
NC |
+12V |
Max Cable Length
- What is the max length of the Ethernet cable for connecting the MCU to each AD-1?
- Connection Distance Up to 300m (CAT-5 or CAT6)
- A recent test confirmed that it should work at lengths up to 1000m
Baud Rate
- The RS-422 baud rate between the MCU-100/200 and AD-1 is 125 kbps
- The MCU only supports a RS-422 serial protocol and not an Ethernet/IP one
Downloading Firmware Updates
Camera Model Troubleshooting
Q: My MCU-100/MCU-200 is able to control all functions except for my Panasonic camera's iris. What am I doing wrong?
A: Make sure your Panasonic camera’s iris control on the lens is set to “auto” as this will enable iris control from the MCU-100/MCU-200.
PMW-300K1 Won't Connect?
Before connection, go to Menu Others RM/USB A Sel set to Remote
PMW-350 Won't Record via MCU Controls?
Before connection, go to Menu Camera Config RM Rec Start and set to RM or PARA
(See p.122 of the manual)
MCU-100P not working with AG-HPX500
Please use firmware versions 3.203 / 1.403
